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After Purchase Process at Mint and Rose
Delivery and Warranty
All Mint&Rose products are free of shipping fees (except selected products of the “Outlet”, which are under $80) and are shipped from Spain. We only offer one type of delivery to the USA, which usually takes between 1 or 3 business days.
If you notice any product damage due to shipping, you must contact Mint&Rose and the respective carrier of the delivery immediately.
Returns and exchanges
In the case that you want to return the product once you have received it, you must make the request within 30 days after the purchase of the order.
Please contact email@example.com and we will immediately provide you with the return or exchange instructions. Note that returns will have a cost of $18, which is deducted from the amount refunded. Furthermore, remember that everything should be returned unused, in the original packaging, with all accessories, tags and labels.
We do not offer direct exchanges at this time. If you want to exchange your products for a different size or style, you should make a return and purchase a new item at www.mintandrose.com.
Please get in touch with our team if you need any help! (firstname.lastname@example.org)
As all our products are handmade, variations can occur. If you find a factory defect in your product, please notify us at your earliest convenience at email@example.com sending us a picture of the defect.
We inform you that the ownership of the copyright for all the content, including graphics, films and photos on the site www.mintandrose.com is held and maintained at all times by Mint&Rose and where appropriate the artists that have transmitted the rights of commercial exploitation. The user recognizes that unauthorized reproduction, commercialization, public communication, distribution or transformation of such works, except for personal and private use, constitutes an infringement of intellectual property rights punishable in accordance with current legislation.
There in, we indicate that we specifically forbid any commercial distribution of data, images and graphic resources from this website without previous authorization in writing from Mint&Rose.